Getting Started
What are the system requirements?
Our platform supports Windows, macOS, Linux, Android, and iOS. Most apps require minimal storage space (varies by app). Check individual app requirements for specific details about RAM, processor, and additional dependencies.
How do I update my profile information?
Log in to your account and click "Account Settings". Here you can update your email, username, password, profile picture, and other personal information. Click "Save Changes" to apply updates.
How do I delete my account?
To delete your account, go to Account Settings, scroll to the bottom, and click "Delete Account". Please note that this action is permanent and cannot be undone. All your data will be removed from our servers.
How do I subscribe to remove ads?
Go to your Account page, click "Disable Ads", select your subscription duration, and choose your payment method (Wallet or Paystack). Once payment is confirmed, ads will be removed instantly. Your subscription renews automatically after expiry unless cancelled.
Account & Login
How do I create an account?
Click the "Register" button on the homepage, fill in your email, username, and password, then click "Create Account". You'll receive a confirmation email shortly after. Verify your email to activate your account and start downloading apps.
I forgot my password. How do I reset it?
Go to the login page and click "Forgot Password?". Enter your email address and we'll send you a password reset link. Click the link in the email and follow the instructions to create a new password.
Downloads & Apps
Why is my download slow?
Download speed depends on your internet connection. Factors affecting speed include your ISP, network congestion, and distance from our servers. Consider upgrading to our Premium subscription for priority download speeds.
My download keeps getting interrupted. What should I do?
Try the following: 1) Clear your browser cache and cookies, 2) Disable VPN if using one, 3) Check your internet connection stability, 4) Try a different browser, 5) Contact support if the issue persists.
Is it safe to download apps from here?
Yes! All apps on our platform are scanned for malware and viruses before publication. We verify the authenticity of each app developer. However, always review app permissions before installing and only download from trusted sources.
Billing & Payments
What payment methods do you accept?
We accept Paystack payments (Credit/Debit cards, Bank Transfers, USSD) and wallet payments. You can add funds to your wallet through Paystack, then use the wallet balance for future purchases.
Can I get a refund?
We offer a 7-day money-back guarantee on all subscriptions and app purchases. To request a refund, contact our support team with your order details. Refunds will be processed to your original payment method within 5-7 business days.